Community HousingWorks is looking for a full time Asset Manager to oversee and manage a designated portfolio of affordable multifamily assets to optimize financial and operational performance, manage and maximize portfolio cash flow, ensure compliance with all lenders, investors and government agencies, and manage liability risk. The Asset Manager is the owner’s representative, clear communication and collaboration with teams at all levels is expected in order to successfully implement initiatives, meet established KPIs, and strengthen the value of the CHW portfolio. Under the direction of the Director of Asset Management, the Asset Manager will oversees operations of affordable rental housing developments owned by Community HousingWorks, its affiliates and its partnerships. This position requires the ability to provide high level project management, administrative services, supervision, independent management of varied duties, and the ability to provide clear feedback to the Director.
Essential Duties and Responsibilities:
- Oversee a portfolio of affordable rental properties. Responsible for management of cash flows, construction of budgets, long term planning and goals of the asset manager’s portfolio properties.
- Independently monitor the activities of property management firms responsible for the daily operations of the properties.
- Coordinate with Community HousingWorks staff on issues related to asset management, real estate development and community development. Provide appropriate feedback and reporting to the Director. Coordinate cross department issues, mutual projects and concerns with other department team members.
- Negotiate agreements or secure bids for the approval of the Director of Asset Management to approve or bring to the CEO for the benefit of the portfolio. Review bids presented by the property management companies and make recommendations for changes or approval.
- Represent our ownership concerns and coordinate with property managers, developers and other development team members to ensure that lease-up, marketing and outreach, and maintenance of waiting lists are handled in accordance with the management plan and all regulatory requirements, and that physical plans for construction are reviewed and approved by Asset Management.
- Perform site inspections. Identify, evaluate and recommend capital improvement and replacement projects in the asset manager’s portfolio, including potential energy efficiency retrofits.
- Coordinate with property management to update management and marketing plans. Oversee and assist with obtaining lender and partner approvals.
- Responsible for the timely coordination, review and monitoring of reports prepared by property management to ensure conformance to operating budgets, management plans and regulations.
- Review and analyze monthly property financial statements for reporting to the Director of Real Estate Assets. Prepares and presents progress reports to the Director, Vice President, President and CFO, Board of Directors and Board Committees, as requested.
- Provide support to resident boards.
- Work with any committees including the Asset Management Committee, on strategic financial and management issues.
- Represent the organization to stakeholders, property managers, vendors and residents.
- Create and manage detailed project budgets and completes projects on time and on budget. Monitors project expenses, reconciles to financial reports and coordinates all contract payments, lender and funder reporting requirements in a timely manner.
- Manages and coordinates work of project team including architects, contractors, engineers and other consultants, with property managers to ensure adherence to project budget and schedule, cost containment, regulatory compliance and quality control.
- Oversee the marketing and leasing programs for new properties and projects in support of the real estate development plans. Coordinate with internal departments and Director of Asset Management.
- Monitor project activities regarding quality and cost control issues. Arranges and conducts regular site inspections and meetings. Resolves related problems and concerns. Sees projects through to completion. Reports on activities to Director of Asset Management.
- Field resident concerns. Works with property management, and Director of Asset Management when necessary, to resolve issues in the best interest of Community HousingWorks, the property and the resident.
Competencies and Qualifications:
The competencies listed below are representative of the knowledge, skills, and/or ability required to meet or exceed the minimum job requirements. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Ability to coordinate multiple tasks, handle assigned action items, manage priorities, work effectively within deadlines and time pressures. Strong organizational skills
- Ability to plan and manage projects. Knowledge of project management tools and principles
- Strong analytical abilities, computation, negotiation and problem solving skills.
- Ability to represent organization externally with community groups, government and private lenders, and low-income tenants.
- Knowledge of budgets and finance; cost control management. Familiarity with various funding sources available for housing development.
- Leadership and team building skills.
- Basic knowledge of construction process. Ability to track and manage construction projects, subcontractors and project development participants.
- Ability to evaluate and secure insurance coverage.
- Strong written and verbal communication skills. Bi-lingual capability desired.
- Computer literacy in office automation and various software applications using spreadsheets, word processing, and databases.
- Knowledge of issues of low-income families from a psycho/social and economic perspectives.
- Ability to work independently and in teams, as required.
- Valid driver's license and regular availability of an insured vehicle to travel.
- Capability and willingness to perform periodic inspections of job site conditions and project progress, which might result in temporary exposure to unsafe conditions (i.e. climbing stairs and ladders to access areas throughout off-site properties
Education and Experience:
- Bachelor's degree in Business or related field from four-year college or university
- Three to five years related experience and training
Physical Demands and Work Environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 10 pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Perform site inspections by physically walking multi-unit properties, including going up and down stairs walking parking lots and landscape areas.
Other Work-related Requirements:
- Evidence of ability to work legally in the United States
- Valid CA driver’s license and regular availability of an insured vehicle for travel and the ability to travel for overnight if needed / required due to property location.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
CHW offers a competitive salary range, based on experience and qualifications of those who applied.
CHW offers employees generous benefits, including:
- Medical, Dental and Vision Plan
- 401(K) with company matching contributions
- Life Insurance, Short and Long Term Disability
- FSA (Flexible Spending Account)
- Paid time off
- 11 Paid holidays
- EAP (Employee Assistance Program)
In addition to those benefits outlined above, CHW employees have access to a variety of other benefits to customize a benefit package that meets their individual needs. Examples of these benefits include Identify Theft Protection, Hospital Indemnity, Accident or Critical Illness Insurance, and ID Legal Shield Services Plan.