Bilingual Case Manager I – Alternatives to Detention

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SAY San Diego, Inc
June 17, 2021
San Diego, CA
Job Type
Type of Pay
Contact Name
Krystle Llanto
Contact Email


SAY is currently looking for a full-time Case Manager I to join our Alternatives to Detention team!


The Alternatives to Detention Case Manager assesses low-medium risk juvenile offenders and their families to help provide a continuum of alternatives for youth determined not to require detention. Program services will include family assessment, referral, case advocacy, home detention, reporting centers, non-secure shelter (cool bed), intensive case management and wraparound family support services. Program goals include preventing youth from being unnecessarily detained and reducing juvenile delinquency. Staff will provide comprehensive assessment, advocacy, linkage and referral, coordinated case planning, and other supportive services, including ensuring that youth attend all court hearings as required.


• Supervise and manage a full-time caseload; providing case management services to include interviewing, assessing, case planning, crisis management, , community linkages, court advocacy, life skills training and family building.

• Accurately complete, track and distribute intakes/referrals for applicable program(s) in a timely manner while maintaining ongoing contact with clients to build trusting relationships, provide support and monitor progress toward identified goals.

• Perform in-person, home and/or school visits as part of the client assessment and case planning process while maintaining accurate, updated case files and document required program data as required by funders.

• Establish new and maintain existing linkages with referral sources, conduct professional outreach to promote applicable agency services, and serve as liaison between SAY and community to include accurate representation of the agency and maintain positive working relationships with the general public, clients, funding sources, referral sources, etc.

• Collaborate closely and conduct outreach with law enforcement, Juvenile Probation, Public Defender’s Office, District Attorney’s Office, and other systems partners as required; This includes law enforcement line-ups at 6am, 2pm, and 9pm.

• Ability to familiarize self with commonly utilized evidenced based curricula, facilitate ongoing groups, organize and prepare material to follow evidence-based practices, and behavioral management in a group setting.

• Plan and execute structured/meaningful activities, and provide transportation for youth who are in cool bed (non-secure shelter), which can be between 7:00am-6:00pm, and facilitate family reunification meetings for youth.

• Perform other tasks as assigned by the Program Director.

QUALIFICATIONS (Education, Experience and Certifications):

• Bachelor’s Degree in Social Work, Counseling, or related field.

• Bilingual in English and Spanish is required.

• Two years of related experience in case management and direct client service, particularly experience with at-risk youth and families preferred.

• Experience in providing casework/case management services/maintaining accurate updated case files and compile statistical data monthly.

• Must have access to reliable transportation and be willing to use it for job-related tasks.


• Ability to demonstrate knowledge of trauma-informed care interventions and practices.

• Skilled in providing family, group, and multi-family group services, and parent education.

• Knowledge and experience working with diverse cultures.

• Ability to manage multiple demands and prioritize when needed.

• Ability to respond to a referral and assess a minor within 15 minutes.

• Strong communication and relationship-building skills.

• Knowledge of relevant resources within the community.

**Pay Rate is: $20.00 per hour and this position is non-exempt.**

How To Apply: Visit which is our SAY Career Center to create a profile and submit your application online. Please apply to Requisition ID# 1296. (NO PHONE CALLS AND EMAILED RESUMES WILL NOT BE ACCEPTED)

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