Bilingual Case Manager – SHINE

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North County Lifeline
July 2, 2021
San Diego, CA
Job Type
16.61 - 18.27
Type of Pay
Contact Name
Contact Email


Under the supervision of the FFT Clinical Program Manager, utilize a team approach to provide comprehensive case management, counseling and educational services to at-risk 12 to 17 year old youth and their families participating in the Family Functional Therapy (FFT) program. Services include, but are not limited to, in-home support, parent training, crisis intervention, counseling, case management, conducting placement assessments, transporting participating youth, and community education and development. The Case Manager uses a wide variety of modalities that exercise discretion and independent judgment in the treatment of children, youth, families, individuals and groups. The professional is expected to function as part of a multi-disciplinary team while making sound, independent decisions for the benefit of the clients and their families. The Case Manager works in a culturally sensitive manner and abides by the legal and ethical standards of the profession.


B.A. or B.S. degree, in social work, psychology or related field, experience may be substituted. Bilingual REQUIRED (English/Spanish). Minimum 1-year experience in child, youth and family services field. Experience should preferably have been in a community based or neighborhood service organization. Experience in the areas of individual, group, and family counseling, outreach, community education and development, advocacy and case management. Ability to work with a diverse cultural population.

Must be able to apply sound judgment, ethics and accountability to formulate and implement in depth assessment, service/case notes, case plans and other documentation. Demonstrates the ability to handle stressful and crisis situations tactfully and appropriately. Strictly adheres to professional principles and ethical practices, and exercises discretion and independent judgment in all areas of job performance including adherence to appropriate professional boundaries. Knowledge and familiarity of juvenile justice system, gender specific programming for juvenile females and/or substance abuse assessment and counseling preferred. Demonstrates strong leadership qualities including, but not limited to, conflict management skills and inter- and intra-agency collaborative skills. Case Manager must possess excellent written and verbal communication skills. Case Manager needs to have compatibility with agency philosophy and purpose, have knowledge of child development, family management, case management, delinquency prevention and crisis intervention issues, trauma informed approaches, and must possess excellent problem solving skills. Experience in Family Functional Therapy model preferred.
Some off-site services require own reliable transportation (mileage reimbursed), including a California Driver’s license, automobile insurance and must be eligible for approval to the agency’s approved drivers list. Hire is contingent upon successful completion of pre-employment clearances including TB & Drug test and criminal background checks.

Compensation and Benefits

  • Your well-being matters at North County Lifeline!
  • Paid vacation
  • Paid sick time
  • Paid holidays (13 days)
  • Exceptional medical, dental, vision, chiropractic and acupuncture coverage
  • Free health and wellness programs
  • Free Life Insurance
  • Employee Assistance program
  • Great employee incentive award programs
  • Training and education assistance
  • Matched 403b retirement plan
  • Flexible Spending Account
  • Menu of optional benefits, including short term disability, critical illness, accident, hospitalization and cancer policy

Pay Range Salary will commensurate with experience and education. Differential pay offered for bilingual

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