Job Opening Announcement
Chief Operations Officer
Closing date: Wednesday, July 14, 2021
BLCI seeks an individual that is committed to closing the educational achievement gap, creating change in education and interested in rapidly expanding BLCI’s impact. BLCI offers employees an opportunity to fundamentally change families, transform communities, and influence policy. Working at BLCI is an opportunity to shape our organizational growth and be part of an unprecedented social justice movement.
The Chief Operations Officer (COO) will oversee BLCI’s business functions with a focus on human resources, finances, information technology, and facilities. The COO determines the efficiency of operations through recommendations and project completion. This is a leadership position focused on maintaining financial stability, community relations, and an organizational culture focused on access for underserved communities and staff development. As a leader, the COO models relationship building, excellent communication skills, and approaches challenges as a growth opportunity. The COO will strategize and work collaboratively across the organization, in particular with the CEO, Chief Philanthropy Officer, and Chief Programs Officer, and will hold primary responsibility for implementing the organization’s strategic plan.
The person we seek balances leadership with management, uses data and critical thinking to inform operations efficiency, sets and follows through with goals, motivates staff to pursue excellence, communicates clearly and effectively, builds rapport with partners, donors, students and families from underserved communities, and serves as a positive role model.
Organizational Background: Barrio Logan College Institute (BLCI) is a community-based out-of-school-time program that promotes a college-going culture for disadvantaged families through tutoring, enrichment activities, fieldtrips, academic advising, case management, and parent engagement activities. Our families come first and we are committed to helping them and their children succeed as long as they are committed to our programs. Our programs start in 3rd grade and continue until students graduate from college. Parent participation is a requirement. The vast majority of our families are Latino and Spanish speaking. All of our students are of the first generation in their families to go to college and most are low-income.
Reports to: Chief Executive Officer
The Chief Operations Officer (COO), reports directly to the Chief Executive Officer (CEO), and is responsible for overseeing daily operations (administrative and business functions), as well as positioning BLCI for growth, and supporting future expansion efforts.
DUTIES AND RESPONSIBILITIES:
Leadership and Organizational Culture (50%)
- Maintain a work culture in line with BLCI’s values.
- Foster a community of support and access for all our constituents. Uphold integrity and honesty in all our practices.
- Acts as a role model for potential leaders within the staff.
- Provides a support system for the CEO and works as a team with the C-Suite.
- Represents the organization in a professional and knowledgeable manner at both internal and external functions.
- In the absence of the CEO, the COO will be called on to represent BLCI at various community, staff, and board events.
- As a thought leader, the COO will demonstrate a sophisticated understanding of the trends and issues associated with all aspects of operations including but not limited staff development, organizational culture, hiring trends, leadership development as well as have a pulse on issues that impact access to higher education.
- Ensure accurate and timely reporting on operations activities and outcomes, for internal stakeholders, external funders, and the BLCI Board.
Human Resources (10%)
- Instill a human capital development and coaching culture within BLCI; upgrade human resources functions including: training, development, employee relations, performance evaluation and recruiting.
- Oversee staff performance, and identify areas for individuals’ professional development to increase organizational effectiveness.
- Support staff transition into leadership positions, by creating opportunities for stretch projects, mentoring, and professional development and create a ‘work smarter, not harder’ approach to prevent burnout.
- Assess staff workload and recommend changes as necessary while being cognizant of financial limitations.
- Set up a transparent performance evaluation system utilizing what’s in place—work plans, job descriptions, and annual goals.
- Develop a robust onboarding process with time lines and supervisor training.
Fiscal responsibility (10%)
- Be a good steward of, and ensure the safety of all of BLCI’s assets.
- Ensure bookkeeper and controller have access to the most recent statements and reconciliation is completed on a timely and regular basis.
- Understand regulations pertaining to non-profit accounting, restricted or unrestricted donations and their implications to the budget.
- Work closely with CEO in developing and administering the annual budget.
- Maintain an accounting system that provides the organization with quick access to financial information and enables strategic budgeting.
- Ensure the timely submission of our annual 990 and Federal Audit.
- Quickly acquire an in-depth understanding of BLCI budgeting and policies and TRIO allowable expenses.
- Make a concerted effort to thoroughly understand audits, including federal single audit, and other regulations that govern BLCI financials.
- Monitor BLCI financials and address any concerns of fraud immediately and notify CEO.
- Maintain depreciation schedule and adhere to capitalization policy.
- Ensure our PPP is forgiven and EIDL payments are made in a timely fashion.
- Work closely with CEO to develop and administer the annual budget.
Information Technology (10%)
- Keep staff connected efficiently to the cloud and keep systems working well with training, tools, and reliable IT support.
- Analyze the current technology infrastructure and scope out the next level of information technology to accommodate BLCI’s anticipated growth.
- Enhance cyber security policies and procedures.
- Train staff on cyber dangers—phishing, malware downloads, and common-sense ways to prevent attacks, and how to best utilize the tools they have.
- Identify most appropriate tech resources for staff to deliver services.
Contracts and Compliance (10%)
- Negotiate contracts and review for best outcome for BLCI and partners.
- Draft MOUs and review legality of all our relationships.
- Stay abreast of all laws and best practices that apply in regards to labor at the federal, state, county and city level, keep insurance limits that best fit the organization for its size.
- Ensure contract compliance and quality in all of BLCI operations.
- Understand and interpret best practices that reduce BLCI’s exposure and risk in all areas.
- Establish background/criminal/driving/credit check review system for current staff.
- Oversee BLCI’s solar project.
- Maintain BLCI facilities in working order, assess for additional needs, and troubleshoot small problems before they grow.
- As needed, oversee renovations by seeking the appropriate resources from vendors to consultants.
Other Duties (5%)
- Be an organizational team player with a willingness to occasionally perform other tasks outside of scope of work, as assigned, in alignment with the needs of the overall organization and the skill set of the individual holding the position.
- Bachelor’s degree in business, public administration, or related field required; Master’s degree highly preferred.
- Bilingual: English and Spanish.
- Minimum 10 years’ experience in leadership or senior management positions in business operations/administration or with equivalent responsibilities.
- Experience with QuickBooks and/or financial management software, audits, and budgeting.
- An understanding of federal, state, county, and city labor laws and requirements.
- Working knowledge of Microsoft 365 Office: Word, Excel and PowerPoint; database, budget analysis, and be comfortable learning and using new technology.
REQUIRED SKILLS, ABILITIES, AND BEHAVIORS:
- Demonstrated wisdom and thoughtfulness in dealing with challenging and complex issues among competing interests.
- Excellent analytical, strategic thinking, and problem-solving skills.
- Demonstrated ability to lead a team in managing multiple and often simultaneous tasks, and to create a work environment with a high level of organization, timeliness, cost-effectiveness, accuracy, and results.
- Ability to build strong relationships and rapport with staff, students, leadership, Board members, donors and the community. Strong conflict resolution and collaboration skills.
- Solid working understanding of recruiting and retaining highly qualified staff.
- Demonstrated ability to work effectively with superiors (accepts feedback, addresses concerns, and remains professional).
- Excellent interpersonal, written, and verbal communication skills.
- Ability to adapt and provide leadership in the face of conflict, crisis, or changing priorities.
- Ability to innovate, with capacity to create or seize opportunities to improve program effectiveness and organizational outcomes.
- Ability to manage, prioritize, set and meet deadlines.
- Exhibits high standards of ethics and accountability.
- A proven passion for, commitment to, and success in working with underrepresented communities including a deep knowledge of and sensitivity to the needs of that population.
ESSENTIAL JOB FUNCTIONS & WORKING CONDITIONS:
- Ability to stand, sit and walk for long periods of time. Accommodations can be arranged if needed.
- Majority of time will be spent indoors in administrative office or various program sites.
- Participation in certain activities may require light to moderate movement.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- The work environment characteristics described here are representative of those a staff member encounters while performing the essential functions of the job.
- Noise level in the work environment varies.
Salary and Compensation:
- $85,000 to $95,000 commensurate with experience and education.
- Full benefits including medical, dental, vision, and retirement plan; paid vacation and sick leave; and Employee Assistance programs.
Terms of Employment
- Full-time exempt.
- Successful completion of 90-day probation period.
- Successfully pass DMV, education, and criminal background checks.
- Working hours vary including some evenings and weekends. Must be available for evening and weekend events.
- San Diego, CA 92113
- Events around San Diego as needed.
How to apply: Email cover letter and resume to Sara Boquin, Chief Executive Officer, at firstname.lastname@example.org by Wednesday, July 14, 2021 at 5 pm. Please send all inquiries via email. Selected candidates may be contacted by email prior to the application closing date.
Barrio Logan College Institute is an EEO/AA employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, age, disability, protected veteran status, or any other characteristic protected by law.