Coordinator, Total Rewards

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Global Communities
July 6, 2021
San Diego, CA
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Global Communities is an international development non-profit organization. Our mission is to create long-lasting, positive and community-led change that improves the lives and livelihoods of vulnerable people across the globe.


Global Communities is seeking a Coordinator, Total Rewards to join the People & Culture team at the headquarters in downtown Silver Spring, Maryland.


The Coordinator, Total Rewards functions as an integral member of the P&C team by supporting personnel administration, benefits, and compensation. This role provides excellent customer service, independently manages and prioritizes work effectively, is detail oriented, demonstrates initiative, confidentiality, and responsibility with a positive and can-do attitude.


Responsibility Area: Total Rewards

  • Reconcile and pay benefit invoices
  • Maintain P&C’s benefits SharePoint page, ensuring documents and forms remain up to date
  • Perform data entry of benefits and compensation information and ensure HRMS database is up to date and accurate
  • Support system audits and updates; develop specialized reports as needed
  • Provide support to the annual merit increase process, to include document tracking, data entry, preparing personnel action forms, employee letters and filing
  • Create ad hoc forms, templates, reports, and presentations
  • Send out monthly wellness newsletter
  • Other duties as may be assigned
  • Collaborate with and lend support to the Coordinator, Employee Engagement as needed

Responsibility Area: Personnel Administration

  • Create and maintain employee benefit files, electronic and paper
  • Maintain personnel files once they are created by the Coordinator, Employee Engagement
  • Perform routine filing of documents, electronic and paper
  • Perform data entry and prepare documentation in support of processing personnel transactions, including new hires, transfers, promotions, supervisor changes, salary adjustments, benefits adjustments, position changes, and separations
  • Liaise with Finance as needed
  • Monitor the employee request mailbox and respond to inquiries and requests in a timely manner
  • Order expressions of sympathy or well wishes (flowers, plant, or other gift) for employee events
  • Respond to employment verification requests; complete and maintain records of all employment verifications
  • Complete I-9 paperwork for new hires in assigned office

Responsibility Area: Reporting

  • DBA reporting to insurance carrier and Department of Labor
  • Support workers comp claims and reporting
  • Inform staff care carrier new hires and departures of employees in danger zones
  • Support EEO-1 and Vets-100 reporting
  • Support Affordable Care Act reporting including PCORI and 1095-C
  • Send out annual Medicare Part D notices to eligible employees and complete Medicare reporting
  • Support other reporting as needed

Responsibility Area: Department Budget

  • Reconcile and process all departmental invoices


  • Partner with all P&C team members as needed
  • May be required to work overtime during peak periods
  • Must be able to lift 25 pounds overhead
  • Provide reception desk relief during peak periods and during coordinated lunch breaks
  • Promote a culture of excellence, inclusion, learning, support, diversity and innovation
  • Other duties as assigned

Knowledge, Skills and Abilities

  • Knowledge of human resources general principles and practices
  • Exceptional customer service and interpersonal skills to interact and communicate with diplomacy and tact with all levels and backgrounds of staff
  • High degree of judgment, adaptability, problem-solving skills, initiative
  • Ability to prioritize and independently manage assigned tasks
  • Demonstrated ability to perform detail-oriented work with a high level of accuracy
  • Excellent written and verbal skills
  • Time-management skills with the ability to work in a deadline-oriented environment
  • Ability to work effectively and proactively both in a team as well as independently
  • Strong analytical and research skills


  • Undergraduate degree in related field or four years of related work experience
  • Computer skills including word processing (Microsoft Word advanced level preferred), spreadsheets (intermediate level Excel or better preferred), presentations (PowerPoint preferred), and graphics Able to maintain high degree of confidentiality
  • Fluency in English, written and oral; ability in a second language preferred
  • A passion for the mission and values of Global Communities
  • Must have U.S. work authorization.


Global Communities is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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