The Operations Director reports to the Executive Director and is responsible for overseeing the day-to-day administrative and operational functions of the organization. This position oversees fundraising, communications and marketing, human resources and fiscal management, as well as supports the other two Directors of the organization.
For the past 40 years, City Heights Community Development Corporation (City Heights CDC) has led grassroots campaigns to bring more health-supportive housing, infrastructure and a thriving local economy to City Heights, a dense, immigrant neighborhood in Mid-City San Diego. We are a place-based non-profit that applies a social equity lens to how we craft programs and campaigns to meet the evolving needs of City Heights residents. The Operations Director position is a new role at an exciting time in our organization when we are getting clear on our anti-racist commitments to internal organizational health, tenants’ rights, and policies around development without displacement. We are also experiencing significant growth as we address the most urgent needs in the San Diego region.
- In partnership with the Executive Director (ED), manage the functioning of the daily operations
- Work with ED on organizational strategic planning and goal setting
- Directly interface with and offer guidance to Board of Directors and other member leaders on strategic issues, programs, and activities
- Provide thoughtful, reasoned, objective analysis of issues to Board of Directors, leaders, ED and management team to assist in the decision-making process
- Ensure that CHCDC is in legal compliance with all federal, state, and local laws
- Provide organizational leadership for strategic planning and establish systems for monitoring progress, including overseeing the use of Salesforce for program metrics
- Collaborate with the Directors and CFO to draft an annual operating budget for CHCDC
- Work with Directors and Program Manager team to monitor income and expenses
- Work with Board and Program Manager team to set annual and long-range strategic goals and objectives by which progress will be measured
- Collaborate with ED and Corporate Ops team to develop a comprehensive fundraising plan for CHCDC, including all sources of revenue
- Implement fundraising plan with Corporate Ops team and management staff
- Collaborate with and support the Executive Director with identifying and connecting to fundraising prospects for unrestricted revenue and in-kind donation support
- Supervise HR department providing support and oversight
- Ensure that all staff are familiar with the HR policies of the CHCDC and have a copy of the personnel policy manual
- Coordinate with the ED and Communication & Marketing Manager to promote the organization and its programs
- Coordinate the integration of the marketing and fundraising plans and update as needed
- Commitment to the mission and vision of the organization
- Bachelor’s degree or higher in relevant field
- Minimum of five years of personnel, operations and fiscal management experience, preferably in the nonprofit sector
- Ability to think, assess and act decisively in handling multiple tasks concurrently
- Demonstrated fundraising experience and success in a nonprofit
- Experience in budgeting, supervising programs, and supervising program evaluation
- Excellent internal and external communication skills, including public speaking, presentation and writing skills
- Demonstrated relationship-building skills; possesses solid judgment, critical thinking skills, and a sense of teamwork and community
- High proficiency in all areas of Microsoft Office to include Outlook, Word, Excel and PowerPoint
- Experience with website management and administration (WordPress) a plus
- QuickBooks and Salesforce experience a plus
- Second language competency a plus
Compensation/Benefits: 40 hours per week, annual salary range: $70,000- $80,000 depending on experience. Additional benefits include: Medical, dental, and vision insurance; a 401K retirement plan that includes an employer match; generous paid time off and holidays; every other Friday offices are closed; City Heights CDC is committed to the professional growth of all employees and provides training opportunities accordingly.
Please contact Zanni Miranda at email@example.com with a cover letter and resume to apply.
CHCDC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, CHCDC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.