Operations Manager

This job posting expired and applications are no longer accepted.
Agape San Diego
Published
July 5, 2021
Location
5863 Hardy Ave., San Diego, CA
Job Type
Salary
negotiable
Type of Pay
Yearly
Contact Name
Darin Johnson
Contact Email
jobs@agapesandiego.org

Description

he Operations Manager serves and supports Lutheran-Episcopal Campus Ministry in a full-time position of coordinating internal and external communications, managing relational databases, staff and event calendars, facilities, and financial recording.

This position is ideal for a candidate interested in developing non-profit executive skills.

Specific Responsibilities and Authorities (average % of time):

  1. Donor Relations and Fundraising Management (40%)
    1. Maintain secure confidential donor information and financial records within Bloomerang, our donor relations platform
    2. Receive and record contributions, pledges, rents, and other income
    3. Acknowledge all gifts and pledges within one week of their receipt
    4. Oversee and assist in written and/or digital bookkeeping of transactions and account reconciliations as needed, in coordination with staff accountant
    5. Track and distribute timely payments of payroll, bills, invoices, taxes, etc.
    6. Prepare and submit timely, accurate financial and fundraising reports as requested by the Campus Pastor or Board Officer
    7. Coordinate and support Board members in task tracking and completion, fundraising visits, campaigns, and appeals
  2. Organization, Community, Donor and Staff Coordination (30%)
    1. Maintain a current calendar of staff work schedules
    2. Maintain a current calendar of student, Board, and donor events
    3. Liaise with St. Dunstan’s administration to facilitate effective use in temporary office space
    4. Create and log staff meeting agendas and notes
    5. Securely record and manage confidential contact information in written and/or digital forms for students, faculty, staff, alumni, donors, friends, and other people and organizations, which shall be kept current on a daily basis
    6. Maintain secure personnel records, organizational documents, and other files
    7. Administrate employment policies, compensation, benefits, and staff-assigned budget categories under direction of Campus Pastor
  3. Administration (15%)
    1. Serve as lead receptionist for the ministry and facility, welcoming all visitors with warm hospitality
    2. Receive and answer general inquiries and contacts via email or phone in a friendly, professional manner, directing contacts to the appropriate people
    3. Record complete and accurate messages, forwarding messages in a timely way
    4. Maintain confidentiality of visitors and any privileged information
    5. Receive mail and other deliveries, securely routing items to the appropriate recipient
    6. Ensure regular security, maintenance and safe working condition of facilities and office equipment, within budget limits except as authorized by the Campus Pastor
    7. Order and maintain a supply of regular office materials as requested by staff, within budget limits except as authorized by the Campus Pastor
  4. Communications, Publications and Correspondence (15%)
    1. Receive and route mail, email, messages, and other correspondence, logging any due dates for coordination and follow up
    2. Assist in planning communication strategies and implementing objectives
    3. Oversee communications to donors
    4. Coordinate content, archiving, and distribution of print and digital media, including news, flyers, brochures, photos, videos, web pages, etc.
    5. Coordinate board meeting schedules
    6. Produce and distribute correspondence as directed by the Campus Pastor
    7. File timely government, board, donor, and grantor reports

 

Minimum Qualifications:  

  • An active, ongoing journey with spiritual community, and a personal and professional commitment to our mission, values, vision, and ministry
  • Eager to work collaboratively toward problem solving and conflict resolution
  • Strong organizational skills and excellent verbal and written skills for public communication, including ease using and learning technology
  • A heart for and gifts of welcoming people in person and over the phone
  • Enjoy working with young adults, and ability to communicate in a clear, direct, caring, professional manner, respecting appropriate boundaries
  • Experience setting up and using Microsoft Excel and other database platforms
  • Open to learning and growing in this position

Preferred Additional Qualifications:

  • Three or more years experience working as an administrator, business and/or office manager, including reception, digital and written bookkeeping, database and communication management
  • Certificate of studies or degree in business administration and/or accounting
  • Experience building relationships with people of diverse identities and cultural and religious backgrounds
  • Strong multicultural competencies and commitment to inclusive practices
  • Capacity to develop, train, and supervise service opportunities for students

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