Preferred Community Case Manager

Alliance For African Assistance
November 18, 2021
5952 El Cajon Blvd San Diego CA 92115, CA
Job Type
Type of Pay
Contact Name
Jimmy Dervishi
Contact Email


Bachelor’s degree from an accredited college or university or at least two years of social work or related experience.

  • Experience in case management, job development, or employment counseling.
  • Excellent customer service with refugees from different ethnic backgrounds required.
  • Excellent computer skills necessary. Bilingual capabilities preferred (Swahili, French, Arabic, Dari, or Farsi).  Ability to perform comfortably in a fast-paced, deadline oriented environment.



  • Refer clients to medical providers who will ensure the proper care for long-term medical or mental health problems.
  • Track client progress in accessing and maintaining care for medical and mental health issues, social adjustment, employment, basic needs, English language acquisition, knowledge of US culture/institutions, and assistant services.
  • Perform outreach activities in order to spread awareness about Preferred Communities Program.
  • Form Community partnerships in order to increase scope of referrals.
  • Manage and recruit volunteers.
  • Perform various tasks to include data entry, schedule appointments, filing, and other case-related activities. Maintain and update databases.
  • Schedule and monitor clients’ attendance to assigned welfare-to-work activities and ensure that clients maintain access to benefits for which they are qualified.
  • Attend all required meetings and complete training for clients.
  • Perform other duties as assigned by the Director of Resettlement.

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