Description
Position Title: Site Supervisor
Organization: Jewish Family Service of San Diego
Department: Safe Parking Program
Position Type: Full-Time (40 hours/week) Non-Exempt
Location: Vista
Work Setting: Onsite
Reports To: Safe Parking Program Manager
Pay Rate: $26-$28/hour
Total Compensation:
In addition to standard pay, compensation for this position includes:
Comprehensive, low-cost healthcare coverage for employees
Generous employer 401(k) contributions
Employer-covered life insurance
Time Away from Work:
Being able to take time away from work is critical in bringing your best self to work. Time off benefits for this position include:
Paid vacation time and sick leave
15 paid holidays, including Federal and Jewish holidays (if the holiday lands on a normal scheduled workday), and floating holidays
2 Wellness Days to be taken any time during the year to support employees’ mental wellness
Position Overview:
JFS is looking for a compassionate, mission-driven individual to join the Safe Parking Program team as the Rose Canyon, Swing Shift, Site supervisor. In this role, you can use your direct service experience to make a meaningful difference in your community and help change lives across San Diego. The Site Supervisor plays an integral role on the team and supports the entire agency by partnering with families & individuals living in their vehicles and working towards housing stability. This position reports directly to the Safe Parking Program Manager and works closely with the Safe Parking Case Managers and the rest of the Safe Parking team.
Responsibilities:
Identify service gaps/needs and collaborate with others to ensure coordination with the best resources to maximize client success
Provide regular supervision to Safe Parking Case Managers
Monitor and support the quality-of-service delivery and morale of case management staff
Communicate routine program needs to Safe Parking Program Manager
Resolve client concerns and conflicts and/or recognize when the situation must be escalated
Work with Safe Parking Program Manager to ensure and arrange necessary staffing coverage
Regularly review staff’s documentation efforts in electronic client records system
Assist in compiling daily and monthly data for required reporting
Work collaboratively with other JFS staff and service providers to ensure comprehensive services for program participants
Conduct intake and assessments for new participants within 3 days of program enrollment
Develop service plans with a focus on financial stability and re-housing
Provide individualized resources and referrals to community programs to increase access to supportive services
Provide regular and on-going follow-up with clients on caseload
Advocate for families and individuals living in their cars to support client-driven housing stabilization outcomes
Understand current housing resources and social service supports in San Diego
Engage in motivational interviewing and budgeting with families to support their transition to more permanent housing
Support individuals with housing interviews and housing site visits, attending with them if necessary
Perform quality data entry using multiple database software, collect required information from clients
Assist clients in gathering and organizing documents needed to secure stabile housing
Other duties as assigned
Skills/Experience/Abilities That Are a Must-Have:
Bilingual Spanish and English
At least one-year experience in a similar role working with housing/homelessness case management services, self-sufficiency services, or equivalent combination of training, education, and experience
Excellent communication and desire to work in a team environment
Knowledge of local social services/community resources
Comfort in using a computerized client management system
Experience working with people in crisis, implementing brief interventions and researching resources that address the impacts of poverty
Sensitivity to cultural differences present in the organizations/programs service population
Ability to show an unconditional positive regard for clients who turn to the Safe Parking Program for support
Ability to offer problem solving, leadership, and customer service skills in a fast-paced environment
Ability to work regular evenings hours and weekend days
Comfort working in an environment where multiple languages are spoken
Skills/Abilities We’d Like You to Have:
Bachelor’s degree in social work or social service/health-related field is preferred, but not required
Previous use of HMIS system is preferred
Previous training in Motivational Interviewing is preferred
Knowledge of San Diego County housing and emergency resources
Important Notice:
Please submit a resume and cover letter on your application.
Incomplete submissions will not be considered. Please, no phone calls. Please, principals only. Please, local candidates only (relocation is not provided).
About Jewish Family Service of San Diego
Jewish Family Service of San Diego is a client-centered, impact-driven organization working to build a stronger, more resilient community. For over 100 years, Jewish Family Service has been a trusted resource for the entire community, offering an array of services that are always life-changing, and often lifesaving. At Jewish Family Service, we believe our employees are the backbone of our Agency. We strive to ensure that each employee is treated with dignity and respect. Our goal is your success. Come work at JFS and be our partner in Moving Forward Together. To learn more about JFS, please visit jfssd.org.
*Jewish Family Service is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
